Terms of Service

Last Updated: January 1, 2026

1. Introduction

Welcome to BoardGameFamily. These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By accessing or using our website at boardgamefamily.com, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

BoardGameFamily reserves the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

2. Use of Services

2.1 Eligibility

Our services are available to individuals who are at least 18 years of age or the age of majority in their jurisdiction. If you are under 18, you may use our services only with the involvement and consent of a parent or legal guardian.

2.2 Account Responsibilities

When you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

2.3 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting viruses, malware, or other harmful code
  • Attempting to gain unauthorized access to our systems
  • Harassing, threatening, or impersonating others
  • Using our services for any illegal or unauthorized purpose
  • Interfering with or disrupting our services or servers

3. Products and Services

3.1 Product Information

We strive to provide accurate descriptions and images of our board games. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3.2 Pricing and Payment

All prices are listed in US Dollars and are subject to change without notice. We accept various payment methods as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website. You agree to promptly update your account and payment information to ensure we can complete your transactions.

3.3 Order Processing

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. If we cancel your order after your payment has been processed, we will issue a full refund.

4. Shipping and Returns

4.1 Shipping Policy

We ship to addresses within the United States. Shipping times and costs vary depending on your location and chosen shipping method. Risk of loss and title for items purchased from BoardGameFamily pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

4.2 Return Policy

We accept returns of unopened games within 30 days of purchase for a full refund or exchange. Items must be in their original packaging and in resalable condition. Return shipping costs are the responsibility of the customer unless the return is due to our error. Refunds will be processed within 7-10 business days of receiving the returned item.

5. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of BoardGameFamily or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any of our content without our express written permission.

The BoardGameFamily name and logo are trademarks of BoardGameFamily. You may not use our trademarks without our prior written consent. All other trademarks, product names, and company names mentioned on our website are the property of their respective owners.

6. User Content

Our website may allow you to submit reviews, comments, and other content. By submitting content, you grant BoardGameFamily a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content in connection with our services.

You represent and warrant that you own or have the necessary rights to submit the content and that your content does not violate any third-party rights or applicable laws. We reserve the right to remove any content that violates these Terms or is otherwise objectionable.

7. Disclaimers and Limitation of Liability

7.1 Service Availability

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

7.2 Limitation of Liability

To the maximum extent permitted by law, BoardGameFamily shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of our services. Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless BoardGameFamily, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any rights of another party.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. Please review our Privacy Policy to understand our practices.

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

10.2 Arbitration

Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Austin, Texas. You and BoardGameFamily agree to waive the right to a trial by jury or to participate in a class action.

11. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. General Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BoardGameFamily regarding your use of our services and supersede all prior agreements and understandings.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

12.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

BoardGameFamily
4728 Elmwood Drive, Suite 3B
Austin, TX 78741, USA
Email: [email protected]
Phone: +1 (512) 387-4920

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.